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| More complaints about pigeons after AVA pilot Posted: 13 Aug 2013 07:19 PM PDT TODAY, 14 Aug 2013 Not only has the number of pigeon-related complaints to the Agri-Food and Veterinary Authority of Singapore (AVA) doubled over the past two years, the number of people fined for feeding pigeons in the first six months of this year has also surpassed that in the whole of 2012. As of June, […]  |
| Posted: 13 Aug 2013 07:08 PM PDT Pursuing Service Excellence In 2012, the Public Service Division reviewed its "No Wrong Door" policy to improve inter-agency coordination and response time in service delivery. Following this, the Public Service Division is piloting a First Responder Protocol to better manage responses to public feedback, especially where more than one public agency is involved. Under this new protocol, […]  |
| Posted: 13 Aug 2013 07:06 PM PDT Safeguarding Animal Welfare AVA is piloting the First Responder Protocol on animal-related feedback and will take the lead in coordinating with relevant agencies to address animal-related feedback. AVA safeguards animal welfare and promotes responsible pet ownership. AVA is conducting a review to strengthen legislation on animal welfare and management and will take into consideration recommendations […]  |
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